SHIPPING, EXCHANGES, RETURNS & CANCELATIONS
A. SHIPPING
Free Standard Shipping On Orders Over $0
Free Standard Shipping with any online purchase of $0 (merchandise subtotal excludes store pick-up items; merchandise subtotal is calculated before sales tax, before gift wrap charges, and after any discounts or coupons).
Orders typically arrive within 6-14 business days.
We currently offer one shipping option: Free Shipping
The cost for shipping is based on the total order amount. Use the tables below as a quick reference for calculating the shipping charge for an order. An additional surcharge may apply to some items due to their size and/or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.
Shipping/Delivery Time & Pricing For Economic, Standard, and Express Shipping
| Country | Shipping Type | Transit Time | Shipping Cost | Handling Time |
| USA | Standard Delivery | 6-14 business days | Free | 2 business days |
| Mexico | Standard Delivery | 6-14 business days | Free | 2 business days |
| Spain | Standard Delivery | 6-14 business days | Free | 2 business days |
| Argentina | Standard Delivery | 6-14 business days | Free | 2 business days |
| Chile | Standard Delivery | 6-14 business days | Free | 2 business days |
The cost for shipping is based on the total order amount. Use the table below as a quick reference for calculating the shipping charge for an order. An additional shipping surcharge may apply to some items due to their size and weight. The surcharge will be noted on the product description page.
How Do We Ship?
Your shipment will arrive via USPS. Unless requested by the carrier, we do not require a signature for delivery. The carrier may leave the package, if they feel it is safe, in locations such as the patio, garage, and any exterior doors. If you are not home, and it is determined unsafe to leave the package, a note will be left with directions on how to receive your order.
Additional Information
Toy Maker reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Toy Maker is not responsible for loss or damage to items occurring after delivery by the carrier to you.
B. Exchanges & Returns
If you’d like to make an exchange or return, here’s what you need to know.
All items must be returned in their original selling condition. You have up to 30 days after purchase to exchange or return most items unless noted in our exceptions. Just provide your receipt, and we will refund the purchase price to the original form of payment. If we’re not able to track down your receipt, you still may be able to return or exchange new and unopened items without a receipt.
Clearance items are excluded and remain subject to our regular return/exchange policy.
Please note that the cost of shipping for returns or exchanges will be the responsibility of the buyer.
Return to Our overseas warehouse in the United States:
4011 Albritton Rd, Saint Cloud, FL 34772, United States
Phone: +1 407-429-1094
Email: amazon@toy-maker.com
Operating Hours:
Monday to Saturday, 9:00 AM to 6:00 PM
C. CANCELLATION
We accept order cancellations before product processing. If the order is canceled by that time, you will get a full refund.
If the product has already been shipped out, we will, unfortunately, be unable to cancel the order.
HOW TO RETURN AN ITEM OR AN ENTIRE ORDER?
Please contact Customer Service at +14074291094 or by email at amazon@toy-maker.com to assist with your return prior to shipping your package back to us. This will help to ensure your return will be authorized for a refund
